Warranty Claims Assessor Vacancy - Reading!
Our client, a well-established organisation in the automotive industry, is currently seeking a dedicated and experienced Warranty Claims Assessor to become a key part of their expanding repairs team based in Reading, Berkshire. This is an excellent opportunity for motivated professionals with a background in automotive service or technical roles to progress their career within a dynamic environment. The Warranty Claims Assessor will play a vital responsibility in assessing warranty repairs for motorists across the UK, ensuring high standards of service and technical accuracy.
Benefits of working as a Warranty Claims Assessor:
Up To £32,500 Basic Salary / £37,500 OTE!
Monday To Friday 8.30am - 5.30pm / 1 Saturday In 4 (9am - 4pm)
22 Days Holiday, Monthly Social Events, Modern Office Enjoyable Friendly Working Environment, On Site-Parking
Well-Established Warranty Provider
Perfect Opportunity For: Service Advisors, Vehicle Technicians, Warranty Engineers - Looking For Something Unique!
Joint During An Exciting Period Of Expansion!!Duties as a Warranty Claims Assessor:
Assess warranty repair claims using industry-standard software and processes aligned with policy terms
Manage repairs across a network of over 10,000 workshops nationwide
Communicate effectively with workshops and customers via phone, email, and internal systems
Ensure accurate diagnosis, including causes and costs of mechanical and electrical failures
Verify parts and labour costs, sourcing reconditioned or refurbished parts where appropriate
Process customer contributions towards repairs
Provide excellent customer service and technical support throughout the claims process
Handle additional duties as directed by management to support operational efficiencyRequirements for the Warranty Claims Assessor role:
Automotive or mechanical background with experience as a service advisor, technician, or engineer
Strong customer service skills with excellent communication ability
Knowledge of warranty procedures and claims processing
Proficiency in using CRM systems and industry software
Ability to manage repairs efficiently and accurately
Organised with a keen eye for detail and problem-solving skillsIf you are interested in hearing more about this Warranty Claims Assessor job in the Reading area, please contact Dee Hogger at Perfect Placement Today.
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