London Market Insurance - Operations Professional
Location: Hybrid working role - London, UK or Derry, Northen Ireland
Company: Alchemy Technology Services Ltd / Alchemy London Market
Role Overview
Alchemy are looking for an experienced Operations Professional to join our team and support transformation projects for leading specialty insurers. This is a consultative role for a driven individual with hands-on experience in the London Market insurance sector. You'll be accountable for ensuring knowledge alignment between delivery teams, business objectives, and client expectations
What you’ll do:
* Act as the operations SME on client projects, advising on insurance business processes across underwriting, underwriting support, and claims etc
* Bring real-world London Market knowledge to our team—helping translate complex operations into successful change and technology initiatives
* Partner with consultants, technologists, and clients to shape solutions rooted in true business practice
* Use your expertise to improve workflows, identify pain points, and design better operational models
* Train and guide teams on specialty market processes and best practices
What we’re looking for:
* Hands-on operational experience in the London Market (underwriting, underwriting support, and/or claims)
* A strong end-to-end understanding of specialty insurance processes and life cycle (not as a Business Analyst or Project Manager, but as an operational expert)
* Exposure to transformation or change projects (direct experience not required—we’ll provide training)
* Excellent communication skills and a collaborative mindset
* Eager to move into consultancy or project-based work
Why join us?
At Alchemy, you’ll become part of a high-performing, customer-focused team where collaboration thrives, excellence is celebrated, and diversity is deeply valued. We provide a structured career progression model, offering diverse and rewarding opportunities throughout your career.
We are dedicated to your professional development, offering exceptional training programmes and industry-recognised certifications, as well as exposure to cutting-edge technologies and global career opportunities. You’ll benefit from technology-driven methodologies designed to help you deliver exceptional results for our clients. With our rapid growth, there are continuous opportunities for advancement and promotion within our organisation.
We specialise in providing technology implementation services, partnering with leading insurance companies to support their digital transformation and solve their most complex business challenges.
Be part of Alchemy’s exciting journey and help shape the future of insurance technology.