Company Description
Wain Homes is a thriving, privately owned housebuilder with more than 50 years of success
behind us - and we're still growing. We're a team that backs each other, celebrates wins,
and builds careers together. If you're starting out or stepping up, this is a place where your
ideas are heard and your impact is felt.
Role Description
We're expanding and looking for a driven Sales Progressor / Administrator to join our
customer-focused Sales team in the Severn Valley region.
Reporting to the Sales Director, you'll help the team hit targets and keep operations running
smoothly. You'll bring at least 5 years' sales progression experience, excellent
communication, sharp attention to detail, and the energy to thrive in a fast-paced
environment. You'll also take ownership of key admin processes, coordinate sales activity,
boost team efficiency, and help ensure exchange forecasts are met or exceeded.
You will be expected to:
Daily/Weekly (where appropriate)
* Chase exchanges and completions across all live developments.
* Liaise with solicitors to ensure progression is moving forward.
* Work with sales consultants to keep purchasers updated.
* Log Exchanges and Completions in Coins.
* Distribute CMLs, issue approved notices and oversee completions.
* Organise and check paperwork for reservations using COINS.
* Organising and distributing build/sales sheets.
* Managing the consents process; informing customers of the process, seeking approval
* for plans, creating transaction sheets on Excel for Finance, issuing consent letters for
* customers.
* Updating NPA registration spreadsheet for all legal completions.
* Updating NHBC Spreadsheet using the NHBC portal, liaising with sites and NHBC to
* rectify any survey issues.
* Sending reservation letters and Part Exchange letters to customers.
* Dealing with any sales enquiries that come into Head Office.
* Provide general administrative support to the sales team.
* Take and distribute minutes of Build Sales Meetings.
Monthly
* Creating completion files and organising hampers for sites.
* Updating sales allocation list and distributing to all Head Office.
* Maintaining the sales storage room ensuring it has sufficient stock levels of point-of-sale
* site literature, PPE and other items as necessary for the on-site sales teams.
Adhoc (ongoing/when required)
* Ordering uniforms for the sales team when needed using the uniform portal.
* Prepare and distribute sales-related documentation and reports.
* General administrative and office duties using Microsoft Office as directed by the Sales
* Director.
* Providing additional support to the Sales Manager/s.
* General administrative and office duties using Microsoft Office as directed by the Sales
* Director.
Essential skills and experience:
* COINS proficiency is essential for this role
* Ability to prioritise tasks to meet changing business needs.
* Strong administration skills.
* Excellent communication skills.
* Proficient in Microsoft Office.
* Strong organisational skills.
* Ability to work in a fast-paced environment.
* The ability to embrace and role model our company values – One Wain, Rise to the Challenge, Keep it Real, Everyone Counts, and Take Pride.
Please visit our careers page for more information. You can send your CV to - applications must be sent by 31st October.