Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, ensuring efficient scheduling and logistics management?
Our client is looking for an Outbound Booking Co-Ordinator to join their team! This is a fantastic role for someone who is self-motivated and thrives in a customer-focused role.
The ideal candidate will work closely with the Smart Support Field Manager to support the Smart Support field workforce. This involves scheduling work efficiently, managing logistics, and booking appointments via outbound and inbound calls. You will take responsibility for customer care activities within a designated geographical area, ensuring an exceptional level of service is maintained.
Working Hours:
* Full-time flexible basis between 8am - 8pm, Monday-Saturday, working 40hours per week.
Requirements:
1. Dedicated to the provision of excellent customer service
2. Professional telephone manner
3. Excellent verbal and written communication skills
4. Highly organised wit...