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Marketing & projects co-ordinator

Birmingham (West Midlands)
Permanent
Islamic Help
Marketing
£26,000 - £29,000 a year
Posted: 14 July
Offer description

Marketing & Projects Coordinator: We're looking for a detail-oriented and proactive individual to join our high-performing marketing function at Islamic Help in a unique role at the intersection of project management, internal communications, and marketing delivery. Responsible to: Director of Marketing & Technology Status: Full-time, Permanent Salary: £26k-£29k (dependent on experience) Location : Birmingham – primarily office-based Deadline for Applications: 6pm Friday 1st August 2025 Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation. As part of our continuing commitment to improve and enhance our relationships and communications with our donors and stakeholders, we are currently seeking a Marketing & Projects Co-ordinator who will be based at our Birmingham office. WHAT WE OFFER Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. - Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays ) - Personal learning and development opportunities. - Automatic enrolment into our workplace Pension Plan (option to opt out). - Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. - Free office car park for staff. The Role We are looking for a detail-oriented and proactive Marketing & Projects Coordinator to join our high-performing marketing function at Islamic Help. This is a unique role that sits at the intersection of project management, internal communications, and marketing delivery. You will not be solely responsible for designing social media posts, editing videos, or running ad campaigns - we already have expert teams in place for that. However, you will be invited into those processes, with opportunities to observe, contribute, and grow. We are always open to ideas that improve our work, and there is definitely scope for development in this area of marketing over time. The core of this role is to co-ordinate, connect, and communicate - ensuring that everything runs smoothly, projects are delivered on time, and the many moving parts of the marketing department stay aligned. This role doesn’t require deep experience in marketing execution. At its heart, it’s a project management and stakeholder coordination position. However, it’s ideal for someone with an interest in marketing and communications who wants to gain exposure and experience across a full marketing ecosystem - including brand, paid media, video, SEO, digital infrastructure, and more - in a fast-paced, mission- and results-driven environment. You’ll work closely with the Director of Marketing & Technology, the Senior Marketing Officer, and a broad mix of outsourced specialists, including Google Ads experts, SEO consultants, graphic designers, videographers, performance marketers, and UI/UX professionals. This is a role for someone who thrives in a structured, high-output setting, wants to be part of work that makes a real difference globally, and is eager to gain deep experience in the full A-Z of how a professional marketing team functions. Key Responsibilities Project Coordination Track and manage marketing projects from inception to completion, ensuring they are delivered on time, to spec, and aligned with brand standards Coordinate between internal departments and external specialists (e.g. video teams, print houses, performance marketing agencies) Schedule meetings, follow up on action points, and ensure teams stay on track Maintain clarity on project timelines, tasks, ownerships, and deadlines Manage platforms such as Asana, Hootsuite, and shared file systems to monitor workflow and progress. Internal Communication & Stakeholder Liaison Gather marketing-related needs from other departments across the organisation Clarify briefs, manage expectations, and feed this information to relevant creatives or external vendors Ensure alignment between campaign objectives and deliverables Flag blockers or conflicts early and work with senior leadership to resolve them. Marketing Support (Fluency, Not Ownership) Engage with marketing tools and channels (e.g. Hootsuite, social platforms, content schedules), not as the creator, but as a coordinator Analyse and review creative outputs (e.g. social posts, videos, copy) for basic accuracy, alignment, and tone Provide constructive feedback or flag potential issues to relevant team members Respond to or escalate social media engagement (e.g. DMs, comment moderation) when needed. Research & Trend Monitoring Conduct market research to identify trends, opportunities, or gaps within the sector Feed relevant insight to the Senior Marketing Officer and Director to help shape campaign direction Monitor sector activity and competitor positioning. About you For us, it’s not just what we do, it’s how we do it. Our values are important to us and we’re looking for people who will live and breathe them. Why This Role Might Be Right for You You want to build your career in marketing and/or project management without needing to create all the assets yourself You love organisation, timelines, responsibility, and making things happen You’re a natural communicator who can keep teams and tasks aligned You work well under pressure and don’t shy away from responsibility You’re passionate about doing work that supports meaningful causes and helps people around the world You want to grow within a professional, supportive team that’s delivering real-world impact. Skills & Attributes Required 100% command of English, both written and verbal Excellent communication and interpersonal skills Extremely IT literate, with the ability to learn new platforms and systems quickly Strong project management and coordination abilities Exceptional time management and organisational skills Calm and solution-oriented under pressure Comfortable and proactive in seeking guidance or help when needed Passionate about the work, the sector, and making a difference — this is not the right role for someone simply looking to clock in and out. Desirable Familiarity with marketing platforms (e.g. Hootsuite, HubSpot, Meta Business Manager, Google Analytics, etc.) Some prior experience in a fast-paced or stakeholder-heavy environment A career interest in marketing, communications, or project management. Additional information Safeguarding : We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach. How to Apply To apply, please email your CV and covering letter detailing how you meet the requirements for the role. We regret that only shortlisted candidates will be contacted. We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Note: Strong applicants may be contacted sooner, ahead of the closing date of 1st August 2025.

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