Overview
We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team at the Arundel House Hotel. The ideal candidate will have a strong background in hotel operations, ensuring that our facilities maintain the highest standards of cleanliness and guest satisfaction. This role requires excellent leadership skills, a passion for hospitality, and the ability to manage a team effectively.
Responsibilities
* Supervise and coordinate daily housekeeping operations to ensure all areas are clean, tidy, and well-maintained.
* Train, mentor, and evaluate housekeeping staff to uphold quality standards and improve performance.
* Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
* Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain stock levels.
* Address guest inquiries or concerns promptly and professionally, ensuring a high level of customer service.
* Collaborate with other departments to facilitate smooth operations and enhance the overall guest experience.
* Implement health and safety protocols within the housekeeping department to ensure a safe working environment.
Qualifications
* Previous experience in a supervisory role within the hotel or hospitality industry is prefered.
* Excellent organisational skills with an eye for detail to ensure high standards are consistently met.
* Ability to lead a team effectively while fostering a positive work environment.
* Strong communication skills, both verbal and written, with the ability to interact professionally with guests and staff alike.
* Flexibility to work varied shifts as required by the demands of the business. If you are passionate about maintaining cleanliness in a hospitality setting and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: From £12.58 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person