Main duties of the job
You will work flexibly supporting the operational Directorates in the day-to-day performance management of Overseas Visitors, as well as providing advice and support to ensure the delivery of effective Overseas Visitor management across the healthcare system. You will act as a point of reference for queries on the application of the Overseas guidance and lead on audit programmes to monitor adherence. You will also lead on the development and delivery of training relating to all aspects of overseas management to elective services.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities
To be an employee of the NHS you need to successfully complete the following:
* Identity Checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational Health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
For further information please visit https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Experience
* Experience of dealing with highly complex information.
* Evidence of success in roles requiring ability to work on and progress range of complex issues simultaneously.
* Significant proven experience in managing administration functions
* Able to demonstrate level of administrative/management knowledge and theory.
* Proven experience of managing patient pathways.
* Experience of successfully dealing with people at all levels
* Experience of similar or role of equivalent seniority within the NHS
* Knowledge of Overseas Visitor legislation and DOH guidance.
Qualifications
* Knowledge of health services management through training and experience to degree level
* ECDL or equivalent experience in Microsoft Office and email applications
* 5 GCSE grade C or above or equivalent, including Mathematics and English
Skills
* Comprehensive planning and organisation skills
* Strong ability to influence others at all levels
* A good understanding of the health and social care environment and roles and responsibilities within it, likely to be gained through having undertaken roles at similar levels within the NHS.
* Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
* Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues.
* Problem solving skills and ability to respond to sudden unexpected demands.
* Independent thinker with demonstrated good judgement, problem‑solving and analytical skills.
* Project management skills (including ability to use own initiative and work under pressure)
* Ability to simultaneously multitask across a range of projects.
* Evidence of excellent interpersonal skills. Able to communicate effectively with staff of different disciplines and the general public.
* Knowledge of the NHS performance management processes, tools and methodology.
* Experience of working with clinical teams
* Awareness of NHS Policy, Reforms and current issues
* Advanced Excel skills, with the ability to efficiently manipulate information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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