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Operations manager

Spalding
Watches of Switzerland
Operations manager
Posted: 2 February
Offer description

1. Previous operational experience in a retail environment
2. A great understanding and experience of store compliance
3. Experience of cash and stock-control
4. Strong organisational skills, with the ability to multitask
5. Excellent communication and interpersonal skills
6. Highly numerate, with the ability to analyse performance and make effective decisions to ensure KPI's are delivered
7. IT literate

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.


Some of our benefits

8. Holiday Purchase Scheme
9. 24/7 Employee Assistance Programme
10. 24/7 Virtual GP service
11. Share Save Scheme
12. Enjoy your Birthday Off
13. Free Wellbeing Tools
14. Generous Discount Scheme
15. Enhanced Maternity Pay


At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

s and experience.

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