Job Title: Operations Manager Location: Reporting To: Director of Care
We are a dynamic and forward-thinking organisation dedicated to delivering outstanding care across the Northeast. As a leader in the sector, we pride ourselves on developing our staff and ensuring the highest standards of care. We are now seeking an experienced and dedicated Operations Manager to join our team and help us continue to provide exceptional services to our residents.
Work closely with the Care Division management team to deliver high-quality services that meet the strategic goals of the organisation and improve the health and wellbeing of residents.
Foster joint working and shared learning across all sites, supporting care staff in delivering outstanding care and ensuring safe, therapeutic environments.
Assist the Director of Care with budget planning, ensuring staffing levels, skill mix, and operations align with best practices.
Manage the efficient and effective operation of designated business locations.
Lead and support a group of Registered Managers, working closely with them to improve CQC ratings and local authority bandings.
Provide coaching and leadership to Registered Managers to foster both personal and professional development.
Support managers and staff in understanding performance and implementing changes to policies and practices.
Ensure compliance with all legal responsibilities, including the Health and Social Care Act, Care Quality Commission regulations, and safe medication practices.
Represent the organisation in external partnerships and network meetings in an innovative and committed manner.
In-depth knowledge of the challenges facing older adults, including dementia care
Experience with regulatory compliance and managing large budgets
Full driving licence (travel to care homes across the Northeast is required)
Competitive salary of £55,000 - £60,000 per annum
~ Employee Assistance Programme provided by Health Assured
~25% discount at our Leisure Venues
~25 days holiday plus bank holidays
~ Pension Scheme
If you are an experienced, driven Operations Manager with a passion for providing high-quality care services, we would love to hear from you.