Head of Business
Location: Leeds
Working Pattern: Monday to Friday
Salary: £70,000 - £85,000 Basic | £120,000 - £135,000 OTE
Benefits: Fully electric company car | Senior leadership autonomy | Career progression within a leading dealer group
Command Recruitment is proud to be partnering with a leading automotive retail group to recruit an exceptional Head of Business for a flagship operation in Leeds.
This is a senior leadership role with full responsibility for the performance, direction, and operational control of the dealership. The successful candidate will take an eagle-eye view of the entire business, ensuring all functions are aligned, operating efficiently, and consistently delivering strong commercial and customer outcomes.
This is not a narrow departmental role-it is a full-site leadership position, requiring a commercially sharp operator who can balance strategy, performance management, people leadership, and customer experience at scale.
The Opportunity
As Head of Business, you will be accountable for the overall success of the dealership, leading through your management team to deliver strong financial performance, operational discipline, and an outstanding customer journey.
You will be responsible for shaping the culture of the business, ensuring accountability at every level, and driving continuous improvement across all areas of performance.
A key part of the role will be owning the dealership's customer experience strategy, including online reputation, review scores, retention levels, and end-to-end customer satisfaction.
What's on Offer?
£70,000 - £85,000 Basic Salary
£120,000 - £135,000 OTE
Fully Electric Company Car
Monday to Friday working pattern
High level of autonomy and decision-making authority
Flagship site within a successful and growing dealer group
Clear progression opportunities for strong performers
Key Responsibilities
Take full ownership of the dealership's commercial, operational, and customer performance
Lead, develop, and hold accountable the senior management team across all departments
Drive profitability, operational efficiency, and long-term sustainable growth
Maintain full accountability for customer experience, online reputation, and review performance
Create and embed a high-performance, customer-first culture across the business
Analyse financial, operational, and customer data to identify trends, risks, and opportunities
Oversee stock management, forecasting, and resource planning to maximise performance
Ensure strong compliance, governance, and operational standards are consistently met
Implement strategic initiatives to improve performance and maximise return on investment
Work closely with senior group leadership to deliver wider business objectives
About You
Proven experience as a Head of Business, Dealer Principal, General Manager, or senior automotive leader
Strong track record of delivering commercial performance with full P&L accountability
Demonstrable success in leading large teams through departmental managers
Strong focus on customer experience, reputation management, and review performance
Commercially and operationally astute with strong analytical capability
A strategic leader who can also be hands-on when required
Excellent communication, leadership, and stakeholder management skills
Passionate about building high-performing teams and driving continuous improvement
Ideal For
This role would suit an experienced Head of Business, Dealer Principal, or General Manager looking for a flagship challenge within a high-performing retail environment.
It will also appeal to senior automotive leaders who are motivated by full operational ownership, strong autonomy, and the opportunity to directly influence both commercial performance and customer reputation at site level.
If you are a leader who thrives on accountability, culture, and delivering results across every part of a dealership operation, we would welcome a confidential conversation.
To apply or find out more, contact Command Recruitment today