What’s Horace?
Founded in 2016, Horace has transformed the market, doing things differently : more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men’s facials, and is expanding in the UK, USA and China. Horace is looking for a Store Manager for our Covent Garden store !
What will you be responsible for?
You’ll effectively be Horace’s British Ambassador, coaching and mentoring the in-store team, as well as:
* Inspiring, educating and making customers happy by showing your first-class expertise in our products
* Managing and building the store’s overall performance, by monitoring team and store activity (KPIs: sales, sales index, average basket size, conversion rate)
* Creating a positive environment for your team, leading them by example and helping them to improve and grow
* Flexing your communications skills: you’ll be constantly collaborating and sharing insights with other store managers, and resolving issues quickly if/when they appear
* Efficiently managing the day-to-day running of the store’s operations and inventory
* Keeping your store looking good and feeling great throughout the day
* Getting involved in employee training and induction with the program that’s been put together by the Retail team
What skills are we looking for?
* You’re already an open, experienced, friendly Manager, and you know how work independently
* You’ve got natural leadership and interpersonal skills and you know how to support your team and get the best out of them
* You can address the needs of the business with your team's performance, hitting KPIs like sales, sales index, ABV, CVR
* You’re great under pressure, and always able to take a step back to find solutions, especially when for your customers
* You love to create an unforgettable experience for customers and know how important the details are
* You roll up your sleeves and get down to business when necessary
* You're flexible with your hours, evenings and weekends
* You know our brand - understanding or speaking French would be useful
The good stuff:
Horace is a diverse, inclusive and forward-thinking brand. Our flexible and supportive working culture provides a place for innovative thinking, and we value entrepreneurial, boundary-pushing, out-of-the-box thinking to make the Horace experience the best in London! Plus:
* Competitive salary
* Benefits that equal the French team
* Growth potential
* Leading your own team in the UK
3 steps to Horace heaven:
* 1st screening with our Talent acquisition team, to get to know you better and understand your career plan
* 2nd interview with our Retail Director, who’ll tell you more about the position and answer your questions
* 3rd interview with our Chief commercial & Marketing Officer, to explain our way of working and see if it matches your profile
Offers usually follow within 48 hours
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