This is a blended role of Credit Control and Accounts Receivable, managing the company's credit accounts and ensuring that clients pay their outstanding balances on time, whilst managing and overseeing the company's incoming payments, ensuring all receivables are accurately recorded and collected in a timely manner. This role involves invoicing customers, tracking payments, reconciling accounts, and working closely with other departments to resolve any payment-related issues.
Ignition Technology is a market-changing organization that specializes in the discovery and distribution of innovative and disruptive IT security and networking solutions to the IT community. You will be working on the newest and most incredible technologies, primarily focusing on Software, Cloud, and Software-as-a-Service based solutions.
* 24 days holidays, increasing with service
* Pay Care Scheme
* Hybrid working environment
* Gym and café on site
* Free parking
* Drinks and snacks in the office and social events
* Supportive and engaging working environment
As the Credit Control, you will:
Monitoring Accounts:
* Keep track of outstanding customer balances and ensure timely payment.
* Review aging reports regularly to identify overdue accounts.
* Identify any overdue balances that require escalation to the Finance Manager for further action.
Chasing Payments:
* Contact clients via phone and email to remind them of overdue payments and discuss credit limits and options to transact.
* Negotiate payment plans or terms with clients experiencing financial difficulties.
Credit Assessment:
* Evaluate the creditworthiness of new and existing customers.
* Obtain approval from the Finance Manager, CFO, or COO.
* Propose credit limits to the Finance Manager, CFO, or COO based on credit history and financial status, via our credit agency.
Risk Management:
* Identify and assess the risk of bad debt.
* Recommend actions such as suspending accounts or stopping the supply of goods/services to customers with poor payment records to the Finance Manager, CFO, or COO.
Collaboration:
* Work with sales and external finance teams to resolve payment disputes and improve cash collection.
* Support the Sales Order Processing department with credit limits and final review of orders.
Accounts Receivable duties:
* Create and send accurate invoices based on sales and service agreements and marketing campaigns.
* Ensure all invoices comply with company policies and regulatory requirements.
* Monitor incoming payments and accurately record them in the accounting system.
* Track and apply payments to the corresponding customer accounts.
* Reconcile customer accounts to ensure all payments are properly posted and resolve discrepancies.
* Address customer inquiries and disputes regarding billing, payments, or account status.
* Prepare and analyze aging reports to identify overdue accounts.
* Generate regular reports on accounts receivable status, including outstanding balances, collections progress, and potential risks.
Import & Export management:
* Assist with shipping physical hardware on an ad hoc basis when ordered by a reseller.
* Arrange onward deliveries by courier once goods are received.
* Communicate delivery dates to resellers.
Compliance and Documentation:
* Ensure all accounts receivable activities comply with company policies and financial regulations.
* Maintain organized records of all receivables, payments, and communications with customers.
* Onboard new vendors and customers onto the MyTrustedPartner portal.
Management of accounts:
* Prepare schedules and post journals to close monthly accounts for financial review.
* Prepare VAT returns for review.
* Review weekly service numbers to accurately record revenue.
* Work with marketing to review funding and costs for campaigns.
* Assist with Accounts Payable payments.
Essential Skills and Experience:
* SAP B1 experience
* Credit control experience within a corporate organization
* Confident telephone manner
* Ability to work as part of a team and independently
* High level of accuracy and attention to detail
* Excellent organizational skills, with the ability to prioritize and manage multiple tasks
* Proficiency in Microsoft Office applications, especially Excel
* Proactive and process-oriented approach to credit control
* Use of initiative in problem-solving
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