Salary: £45,000 - 45,000 per year Requirements: Experience in business analysis, service improvement or change roles Strong analytical and problem-solving skills Proficiency in Excel and at least one BI/reporting tool (PowerBI desirable) Ability to analyse complex data and communicate clear, actionable insights Experience mapping and improving processes Experience working in a customer-focused environment Ability to interpret data for non-technical audiences Inclusive, values-driven approach, aligned with social housing Strong organisational and time-management skills Desirable: BCS Business Analysis certification (or willingness to work towards this) Desirable: Familiarity with CivicaCx, SQL, PowerBI or similar tools Desirable: Experience working in housing, public sector or regulated environments Desirable: Experience supporting digital or systems change, or facilitating workshops or training Responsibilities: Lead improvements in the quality, accuracy and accessibility of our data Develop clear and reliable reporting to provide practical insights that support service improvement and regulatory compliance Work closely with teams across Customer Services, Property, Housing, Finance and ICT Help us improve the quality, accessibility and interpretation of operational data Technologies: Excel ICT Support SQL More: At Hundred Houses Society (HHS), we are excited to invite applications for the Data & Insights Analyst position. This role is integral to strengthening our data usage for improving services, supporting compliance and enhancing outcomes for our customers. We offer a hybrid working model with flexible home working, competitive salary of £45,000, and a range of benefits including 28 days annual leave, private health insurance, and a defined contributions pension scheme. Our commitment to inclusivity and professional growth is evident in our Investors in People Gold accreditation since 2020, making HHS a collaborative workplace where your contributions have a real impact. last updated 12 week of 2026