Weekend Hostel Assistant
REPORTS TO: Hostel Accommodation Lead
Hours: 15hrs Sat/Sun 8am-4pm
Salary: £10,522 per year
Location: DENS Hostel in Hemel Hempstead,Dacorum
Overall Job Purpose
Responsible for designated duties at The Elms i.e. activities and associated administrative tasks. To take responsibility for other areas when necessary. To maintain a professional relationship with residents and assist them with their day to day needs. To create a culture of partnership with the Hostel Key Workers through mutual respect, collaboration and understanding of each other's role and responsibilities.
Duties and Responsibilities
· Read the staff Handover and keep handover updated through your shift
· Handout post to residents
· Handout Medication to residents
· Collect service charges when Key Workers are not available
· Prepare Crash Pad and complete crash pad paperwork
· Answer the phone, deal with queries if and when required
· Update and issue new key cards
· Supply laundry coins to residents when required
· Assisting with Breathalysing or drug testing residents
· Assist in Emptying rooms following vacation
· Assisting Security when residents needs to be searched
· Prepare, cook and serve meals for residents if and when required,
· Keep the communal area clean and tidy at all times
· Washing of Crash Pad/Pod bedding
· Tidying and re-stocking Crash Pad
· To redirect calls from the public to DBC Homeless Out of Hours Team
· To assist Residents in seeking physically /mental health advice via 111 or The Crisis Team
· Supervise Residents Meal time and record numbers on the Meal Sheet
· Support and train new staff members
· Carrying out welfare checks over the weekends.
· Familiarising ourselves with new clients/risk assessments.
We take the safeguarding of our clients seriously and as such this role is subject to an Enhanced DBS check.
You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Hostel Accommodation Lead.
How to apply
Please read the full Job Description & Personal Specification
If you match our criteria:
· Submit your CV to
· We may interview, and offer the role to a suitable candidate before the deadline
For an informal chat, please ring our HR Department on
Please advise us should you require adjustments to be made for you at interview.
To find out more about DENS visit
Job Types: Part-time, Permanent
Pay: £10,522.00 per year
Expected hours: 15 per week
Benefits:
* Company pension
* Sick pay
Language:
* English (preferred)
Work Location: In person