Main Purpose:
Family Support Officer -
Work with the Assistant Head and Trust Family Support Manager to -
Lead the academy’s family support provision
Monitor and evaluate pupil and family experience
Set a high standard through personal example
Contribute in a variety of ways to the day to day running of the academy
Promote the public image of the academy and support academy events
Deputy DSL -
Take lead responsibility for safeguarding and child protection across the academy
Take part in strategy discussions and inter‑agency meetings and contribute to the assessment of children.
Advise and support other members of staff on child welfare and child protection matters
Liaise with relevant agencies such as the local authority and police.
Oversee and support the work of the DSOs, including the quality assurance of the safeguarding system used.
Main Duties and Responsibilities:
Family Support Officer -
To work within the current Family Support model to provide an effective Early Help Offer within the Academy working in close collaboration with the Trust Family Support Manager
To complete and manage Early Help Assessments, and to act as lead professional for Team Around the Family meetings/ Family Support meetings.
To be responsible for holding a caseload of students referred within the academy for a variety of reasons. The work includes but is not limited to one‑to‑one support for individual students, group work, family consultation and support, liaison with external agencies and partnership working with school and other statutory partners.
To work closely with the Pastoral Team to provide emotional and practical support to children and young people, working with school staff and where appropriate external professionals to provide individual care and development plans.
Provide ongoing support, advice and guidance to enable key pupils to maintain high attendance and to access an appropriate curriculum.
* Develop and maintain effective and supportive mentoring relationships with children and young people and those engaged with them
Work closely with the Attendance team to monitor and support students who have low attendance that is causing concern.
Ensure there is a support plan for pupils with severe non‑attendance.
Ensure families and carers are kept informed of the individual action plans to support and encourage their active participation in the process
Provide regular opportunities to monitor the progress of individual children and young people and help empower families and carers to resolve issues they may have
Work closely with others in the academy or external services to set targets, agree action and evaluate outcomes
Provide relevant reports/analysis in preparation for meetings.
Maintain student files and filing
Attend home visits to provide ongoing family support
Access school or external funding to support vulnerable young people and families.
Support the Year 7 Pastoral Support Manager with transition, including attending the Summer School.
Deputy DSL
The DSL will be required to safeguard and promote the welfare of children and young people and follow academy policies and the staff code of conduct.
During term time, the DSL or Deputy DSL or Assistant DSLs will always be available during academy hours for staff in the school to discuss any safeguarding concerns. Ideally this will be in person but can also be via phone or video calling in exceptional circumstances.
Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the DSL will carry out. The postholder may be required to do other duties appropriate to the level of the role
Managing referrals
Refer cases of suspected abuse to the local authority children’s social care
Support staff who make referrals to local authority children’s social care
Refer cases to the Channel programme where there is a radicalisation concern
Support staff who make referrals to the Channel programme
Refer cases to the Disclosure and Barring Service where a person is dismissed or left due to risk or harm to a child
Refer cases where a crime may have been committed to the police
Keep detailed, accurate and secure written records of concerns and referrals
Act as a source of support, advice and expertise for staff
Understand the assessment process for providing early help and intervention
Develop a working knowledge of how local authorities conduct a child protection case conference and a child protection review conference
Working with staff and other agencies
* Ensure staff can access and understand the academy's child protection and safeguarding policy and procedures (especially new and part‑time staff)
* Provide Safeguarding training for all new staff starters at the academy
Training
Undergo training to develop and maintain the knowledge and skills required to carry out the role
Undergo Prevent training and be able to:
* Support the academy in meeting the requirements of the Prevent duty
* Provide advice and support to staff on protecting children from the risk of radicalisation
Undergo training on female genital mutilation (FGM) and be able to:
* Provide advice and support to staff on protecting and identifying children at risk of FGM
* Report known cases of FGM to the police, and help others to do so
Refresh knowledge and skills at least annually so remain up to date with any developments relevant to the role
Obtain access to relevant resources
Raise awareness
* Be alert to the specific needs of children in need, those with special educational needs and young carers
* Encourage a culture of listening to children among all staff, ensuring that children’s feelings are heard where the academy puts measures in place to protect them
Other areas of responsibility
Where children leave the academy, securely transfer their child protection file to their new school as soon as possible, separately from the main pupil file
Provide safeguarding reports to the SLT and Trust Safeguarding and Family Support Manager
Model best practice and uphold the principles of confidentiality and data protection at all times
Ensure that quality assurance is taking place with the schools safeguarding reporting system (CPOMS).
General
Attend and participate in staff and working group meetings and training as appropriate.
Adhere to work practices and policies including those relating to Equal Opportunities.
Any other duties requested by the Headteacher.
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