Motor Repair Network Manager
North West
Up to £50,000 DOE + up to 12% annual bonus
Full Time/Permanent
Are you looking to join a very well established business that offer excellent opportunities for development & progression?
MPJ Recruitment are proud to be working with a global organisation who provide services into over 150 different countries around the globe. This is the perfect time to get involved due to very exciting expansion plans across their business.
As a Motor Repair Network Manager, you will be driving the performance of a garaging network, ensuring their time and effort is focussed to deliver great business and customer outcomes. You will be delivering a high-quality service to members and police schemes, through account & performance management and quality inspections of a network of contractors.
Motor Repair Network Manager duties:
* Manage the relationship with appointed emergency breakdown services, police schemes and support network of contractors.
* Carry out regular performance management visits with appointed contractors to ensure consistent cost-effective, high-quality customer outcomes are being delivered.
* Develop strong, effective working relationships with external stakeholders and partners, balancing their needs with those of the business to ensure a world-class experience for the end user.
* Present data-driven insights for your area of responsibility, explaining possible implications and proposed actions. Weigh up all options and perspectives, clearly communicating rationale and expected outcomes.
* Investigate complaints/claims & manage to a satisfactory conclusion.
* Perform quality inspections of external suppliers to guarantee adherence to contractual & legal requirements.
* Knowledge of current legislation in relation to vehicle roadside assistance and recovery operations.
* Manage the Auto Salvage sites to dispose of vehiclesand ensure all legal processes are adhered to.
Motor Repair Network Manager Benefits:
As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.
We’re always looking to recognise and reward our employees for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:
* Free breakdown cover
* Up to 12% Annual bonus
* Company Car
* Discounted home and motor insurance
* Excellent pension contribution
* 33 days holiday
* Life assurance
* Healthcare plan
Please click APPLY if you would be interested