A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility for a city. She/he will work to create a dark stores network, serve customers with a best-in-class quick commerce experience, and manage building-level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives.
Key job responsibilities
1. Ensure a safe work environment
2. Lead and supervise a team of cluster Managers, TLs as direct reports supported by PAs in Operations
3. Responsible for overall Quality, Productivity, and dark store performance
4. Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
5. Review work forecasts and determine productivity requirements to meet the building objectives
6. Ensure building health and inventory metrics with best-in-class quality standards
7. Collaborate with stakeholders and adopt best practices cross-functionally
8. Proactively identify and lead process improvement initiatives
9. Understand system interventions for order processing and communicate new processes and control measures
10. Carry out resource planning and address capacity constraints in coordination with Resource Planning and Finance teams
11. Ensure best practices in people management, compliance, connections, and scorecards
12. Manage people and team development, create leaders and talent pipeline
13. Engage in cross-functional interfacing and promote best practices and initiatives
BASIC QUALIFICATIONS
* 3+ years of experience in performance metrics, process improvement, or lean techniques
* Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
* Ability to work a flexible schedule, including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
* Experience in the quick commerce industry
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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