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Manager, international omni-channel

London
Jimmy John's
Manager
Posted: 6 April
Offer description

Responsible for managing, growing, and scaling Inspire Brands International Omni-Channel business across At-Home, Out-of-Home and On-The-Go channels, with an increased focus on commercial execution, trade activation, and partner performance management.

This role focuses exclusively on scaling existing Omni-Channel partnerships, ensuring brand strategies are translated into in-market execution, shelf visibility, promotional effectiveness, and sustainable profitability all while strengthening collaboration across Marketing, Finance, Supply Chain, Insights, and Commercialization.


RESPONSIBILITIES

* Managing Existing Omni-Channel Partnerships: Owning day-to-day commercial management of existing International and Regional Omni-Channel Licensees.

* Drives year-on-year growth of Licensee through strong governance, execution excellence, and continuous performance optimization.

* Trade Marketing & In-Market Execution: Working closely with partners to activate brands in-market, including promotional mechanics, secondary placements, visibility standards, launch execution, and seasonal activations aligned with brand positioning and channel roles.

* Positioning, Promotion & Pack Architecture: Supporting partners on category positioning, promotional depth and cadence, pack roles, and channel differentiation; to maximize profitability while protecting brand equity.

* Marketing & Brand Activation Alignment: Partnering with Brand and Marketing teams to translate brand strategies into practical market and trade plans, ensuring marketing initiatives are executable, commercially sound, and impactful at shelf.

* Commercial Planning & Joint-Business-Plans (JBPs): Leading development, execution, and tracking of JBPs with partners, covering volume, distribution, pricing, promotion, trade investment, innovation support, and key commercial KPIs.

* Partner Engagement & Governance: Leading regular partner connects, performance reviews, and escalation management, ensuring alignment on priorities, risks, and opportunities.

* Internal Cross-Functional Leadership: Acting as the internal champion for Omni-Channel partners, coordinating delivery across Insights, Commercialization, Supply Chain, Finance, Regulatory, Marketing, Field Marketing, and Regional IBM teams.

* Annual Planning & Budget Support: Supporting annual planning cycles, innovation planning, and budget development for existing partners, ensuring alignment with Omni-Channel priorities and financial targets.

* Category Management: Supporting Category Management across key Omni-Channel categories (RTD, Packaged Ice Cream, Packaged Coffee), including SKU tracking, innovation performance, price positioning, and competitive benchmarks in priority markets.

* Market & Industry Insight: Maintaining strong understanding of FMCG trade practices, competitive dynamics, and category trends impacting Omni-Channel performance.


EDUCATION AND EXPERIENCE QUALIFICATIONS

* Bachelor’s degree required.

* Minimum six+ years’ experience in FMCG Commercial, Trade Marketing, Sales Operations, or Omni-Channel roles, preferably with global or regional brands.

* Prior experience working with Global Brands in a retail environment.

* Have a keen interest in Brand & Marketing, formal training a bonus.

* Experience managing established partnerships and complex stakeholder environments.


REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

* Strong relationship management skills, with proven ability to manage constructive and challenging commercial conversations.

* In-depth understanding of FMCG commercial fundamentals, including annual planning cycles, trade investment, pricing logic, innovation support, and P&L drivers.

* Strong understanding of Joint-Business-Planning principles and governance.

* Ability to translate brand and marketing strategies into executable trade and commercial plans.

* Strategic and analytical mindset, able to balance long-term objectives with short-term execution.

* Ability to prioritize and re-prioritize activities based on growth impact and business needs.

* Strong cross-functional leadership skills within a highly matrixed organization.

* Ability to influence outcomes through collaboration, data-led storytelling, and stakeholder management.

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