Category:
Hotel
Vacancy Type:
Full-time
Full Time
Salary:
Closing Date:
Sun, Sep 21, 2025
Location:
Ship Based
Benefits:
Standard
Welcome to The Olsen Way
Fred. Olsen Cruise Lines is a family-run business dedicated to creating memorable cruise experiences for our guests. Our philosophy is rooted in the traditions of seafaring, offering an alternative to the crowded, fast-paced style of modern cruising.
We believe that smaller is better, where the journey is just as important as the destination. Our guests are treated like family, and our staff is the heart of delivering these unique, personalized experiences.
The Destinations Assistant Manager supports the Destinations Manager in delivering an outstanding shore experience for our guests. This role involves the planning, coordination, and execution of shore excursions, destination presentations, and logistical support to ensure a seamless and enjoyable experience for every guest.
Key Responsibilities:
* Assisting in the organization, promotion, and delivery of shore excursions.
* Supporting the coordination of excursion logistics, including liaising with local tour operators, transportation providers, and port agents.
* Delivering informative and engaging destination presentations to guests.
* Handling guest inquiries and providing expert advice on excursions and destinations.
* Collaborating with the Destinations Manager to resolve guest feedback or concerns related to shore excursions.
* Ensuring all activities comply with safety regulations and company standards.
* Assisting with administrative tasks, including excursion bookings, inventory management, and financial reporting.
Requirements
Fred. Olsen is seeking candidates who meet the following qualifications:
* Experience:
* Previous experience in a hospitality or travel-related role, ideally within a cruise line or tour operator environment.
* Experience in coordinating or delivering excursions or events is highly desirable.
* Skills:
* Strong customer service and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
* Exceptional organizational and multitasking abilities.
* Confident public speaker, able to deliver engaging destination presentations.
* Attention to detail and a proactive approach to problem-solving.
* Technical Proficiency:
* Computer literate, with knowledge of reservation and inventory systems (experience with Fidelio is a plus).
* Other:
* Fluent in English (reading, writing, and speaking). Additional language skills are an advantage.
* Knowledge of international travel destinations and cultural sensitivity.
What We Offer
* Competitive Salary
* Work Rotation:
* Two months on board followed by one month of leave (4:2 rotation).
* Benefits:
* Travel to exciting destinations worldwide.
* Opportunity to develop your career within a renowned family-run cruise line.
This is an incredible opportunity to enhance our guests' holiday experiences by delivering unique and unforgettable shore adventures.
Ready to embark on a career where every day is a new destination? Apply today