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School lettings assistant/customer service assistant

Amersham
School Space Limited
Customer service assistant
€40,000 - €60,000 a year
Posted: 13h ago
Offer description

Community Connector

(Local Key Holder / School Lettings Assistant)


About the Role

* Are you a community-minded individual eager to help schools combat funding cuts?
* Do you possess excellent time management skills and enjoy working with people?
* Are you seeking a role in the evenings or weekends to fit around other commitments?

If you answered YES to these questions, a part-time role with us could be perfect for you!


Location

Amersham School
Stanley Hill
Amersham
HP7 9HH


Contract Details

* Type: Part-time, Permanent
* Hours: Set days per week, including Saturdays or Sundays


Working Hours

Shifts scheduled between 4:45 and 10:30 pm Monday-Friday, and between 7:45 am and 10:30 pm on weekends (max 8 hours per shift). Average hours per week: 5-15.


Pay

£12.30 per hour


About Us

School Space aims to create thriving schools within vibrant communities by partnering with schools to rent out facilities to community groups. Income generated helps improve educational experiences and strengthen community ties.


Role Importance

Our operation spans over 50 schools, and we are looking for like-minded individuals to join our team of over 100 part-time Community Connectors. Your role involves opening and closing schools, ensuring smooth bookings, and providing excellent service.


Key Responsibilities

* Opening and closing assigned schools, remaining onsite during bookings
* Performing checks and light cleaning after bookings
* Setting up and clearing away tables and chairs, including during exam periods (training provided)
* Offering great customer service and communicating effectively with the operations team


Desired Experience

* Exceptional customer service skills
* Flexibility, organization, and punctuality
* Ability to provide constructive feedback
* Commitment to social/community causes


Additional Requirements

Employment is contingent upon a clear enhanced DBS check.


Training & Support

Full training provided, along with ongoing support from team leaders and managers.


Safeguarding

We are committed to safeguarding children and vulnerable persons, with training and procedures in place to support this responsibility.


Equal Opportunity Statement

We are an equal opportunity employer, valuing diversity and not discriminating based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability.

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