Job Title:
Front of House Manager | Location: York Designer Outlet (Full Time)
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
About Wagamama:
Celebrating individuality and diversity, Wagamama has over 165 restaurants across the UK and Ireland. We value personality over perfection and embrace the philosophy 'be you, be Wagamama'.
The Role:
As a Front of House Manager, you will be a leader passionate about creating a positive environment for guests and team members. Your responsibilities include coaching and developing your team, driving restaurant performance, and achieving excellent results.
Key Responsibilities:
* Support and develop your team to maintain high standards and deliver excellent service.
* Plan and manage shifts to ensure adequate coverage and team engagement.
* Manage labor and rotas, and understand the financial performance of the restaurant.
* Celebrate team successes and recognize individual needs.
Ideal Candidate:
* Passionate about supporting and developing teams.
* Experienced in shift planning, team coaching, and customer service.
* Knowledgeable in managing labor, rotas, and financials.
* Motivated to celebrate success and foster a positive environment.
Benefits:
* Weekly pay and tips, with up to 30% earnings access via Wagestream.
* £1000 annual bonus opportunity.
* Flexible hours to support your side projects.
* Free shift meals and 50% discount outside of work.
* Family-friendly policies, including paid parental leave.
* First access to new menus and exclusive events.
* Recognition programs and nationwide visibility.
* Additional benefits: pension, holiday, training, cycle to work, retail discounts, gym memberships, long service awards.
Additional Information:
Wagamama is committed to diversity and inclusion. This role is based in an airport; successful applicants will need to apply for an airport pass (paid for by Wagamama), provide five years of references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies at nearby non-airport locations will be considered.
*Tips are entirely at guest discretion, vary by restaurant, and are not considered wages or guaranteed.
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