4 days ago Be among the first 25 applicants
This range is provided by eurochange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hours: 16h p/w (6 months FTC)
Location: Cascades Shopping Centre, Portsmouth, Hampshire, PO1 4RJ
Shift Pattern: Mon - Sun
Why join #Teameurochange?
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme.
Role Overview
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. Your responsibilities include:
* Delivering outstanding, friendly service that turns first-time customers into loyal fans
* Building genuine rapport with each customer to understand their travel plans, needs, and concerns
* Using your knowledge and enthusiasm to recommend the best products and services for every customer
* Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
* Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
* Accurately processing transactions while ensuring full compliance with financial regulations
* Keeping your bureau secure, presentable, and welcoming at all times
* Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
* Taking ownership when your manager is away, keeping the bureau running smoothly
* Supporting new colleagues during onboarding and sharing your knowledge with the team
* Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
Key Qualities
* At least 1 year of experience in retail sales, cash handling, and customer service
* Confident, friendly, and positive attitude - you make customers feel welcome and valued!
* Strong communication skills, with the ability to build rapport and trust quickly
* High levels of accuracy and attention to detail when handling transactions
* A natural flair for selling and exceeding customer expectations
* Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks
* Colleague Rate on Travel Money
* 28 days holiday (inclusive of bank holidays)
* Access to our Retail Incentive & Bonus Schemes
* High Street Discounts
* Free 24/7 Virtual GP service for you and your family
* Cycle to Work Scheme
* Employee Wellbeing & Financial Support through Retail Trust
* Employee Assistance Programme - because you matter!
* Wagestream - access flexible pay - get your earned wages when you need it!
* Recognition Awards for outstanding service
* Additional holiday entitlement after 1 year
* Life Assurance …and much more!
Our Vision
To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Application
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
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