Greetings
We are Hiring FIS Quantum/Echos Production SupportService Engineer position in London/Reading/Manchester
6 Months Fixed Term Contract
FIS Quantum/EchosProductionSupportServiceEngineer Position Overview
We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany,GeneralLedgerandCashManagement.Thisrolerequiresbothfinancialsystems expertise and technical troubleshooting capabilities to ensure seamless treasury operations.
KeyResponsibilities:FinancialSystemsSupport
?Provideend-to-endsupportforFISQuantumandEchostreasurymanagementsystems
?MaintainstaticdatawithintheQuantumenvironmenttoensuresystemintegrity
?Troubleshoot,fix,andauthorEnterpriseWorkflowFramework(EWF)inQuantum including reports and action-based triggers
?Identifyandresolveinterfaceissueswithbankstatementsandcashflows
?Configure,troubleshoot,andfixCashXplorerfunctionality
?SupportcoretreasuryprocessesincludingIn-HouseBanking(IHB),Cashforecasting, and Intercompany Settlement
?Learninternalsystemstoprovidecomprehensiveend-to-endsupporttousers
?Receive,analyze,andprioritizerelatedsupporttickets
?Providetimelysolutionstousers
?Documentresolutionstepsandknowledgebasearticles
?Supportsystemupgradesandpatches
?Monitorsystemperformancesandrecommendimprovements
TechnicalOperations
?ApplystrongOracle/SQLServerdatabaseexpertisetomaintainsystemperformance
?AuthorandoptimizeSQLqueriesfordataextractionandreporting
?ApplyworkingknowledgeoftheQuantumdatamodeltotroubleshootcomplexissues
?WorkwithGoldenGateandDatapipelinestechnologiesfordataintegration
?SupportintegrationpointsbetweenFISsystemsandOracleFusionAGIS/GLmodules
?UtilizeFISticketingsystemtomanageandtracksupportrequests
Governance&Compliance
?MaintainSOPs,processdocumentation,andimpactassessmentsforsystemupdates
?AssessreadinessforQuarterlyCloudUpdatesincludingregressiontestingtoensure business continuity
?Ensurefinancialdataaccuracy,SOXcompliance,andinternalcontroladherence
?Participateinchangemanagementprocessestominimizeoperationaldisruptions
RequiredQualifications
?5+yearsexperiencewithFISQuantumandEchostreasurymanagementsystems
?Hands-onexperienceinstaticdatamaintenancewithinfinancialapplications
?ProficiencyinOracle/SQLServerdatabaseconceptsandSQLqueryauthoring
?Experienceauthoring,troubleshootingandfixingEnterpriseWorkflowFramework(EWF) in Quantum
?KnowledgeoftreasuryprocessesincludingIn-HouseBanking,Cashforecasting,and Intercompany Settlement
?Familiaritywithbankstatementandcashflowinterfaces
?ExperiencewithCashXplorerconfigurationandtroubleshooting
?WorkingknowledgeofGoldenGateandDatapipelinestechnologies
?UnderstandingofSOXcompliancerequirementsforfinancialsystems
?ExperiencewithFISsupporttoolsincludingtheFISticketingsystem
Thisrolerequiresablendoffinancialsystemsknowledgeandtechnicaltroubleshootingskillsto maintain critical treasury management systems and provide exceptional support to business users.
JBRP1_UKTJ