IT End User Support Specialist – Sowerby Bridge
Location North East
Salary Competitive
Provide high quality End User IT support to colleagues and stakeholders across the business. Act as a key point of contact for the wider business and the IT Support function. Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed.
Responsibilities
* Provide high quality End User IT support to colleagues and stakeholders across the business
* Act as a key point of contact for the wider business and the IT Support function
* Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed
Requirements
* Experience with SCCM or Intune
* Confidence administering and maintaining networks
* Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management
* Strong background of troubleshooting hardware and software related issues
* Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification
* Excellent knowledge of O365 and Microsoft OS’s
* Understanding and experience of Active Directory, Azure AD, and Exchange
* Company pension plan up-to 7% employer contribution
* Life Insurance up-to 2x your annual salary
* 25 Days Holiday per year
Apply If this position interests you, and you would like to learn more or explore other available jobs that could also match your skill set, please apply today or email tlane@insignistalent.com
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