Overview
We are seeking an enthusiastic and knowledgeable Tour Guide to join our team. As a Tour Guide, you will be responsible for leading groups of visitors through various attractions, sharing engaging stories, and providing informative commentary about the history and significance of each location. This role is perfect for individuals who are passionate about culture, history, and customer service, and who enjoy interacting with people from diverse backgrounds.
Responsibilities
* Conduct guided tours in an engaging and informative manner, ensuring a memorable experience for all participants.
* Share historical facts, anecdotes, and interesting stories related to the tour locations.
* Answer questions from guests and provide additional information as needed.
* Ensure the safety and well-being of all participants during tours.
* Maintain a professional appearance and demeanour while representing the company.
* Collaborate with other team members to enhance the overall visitor experience.
* Gather feedback from guests to improve future tours and services.
Skills
* Excellent communication skills with the ability to engage audiences of all ages.
* Strong interpersonal skills to foster positive relationships with guests.
* A deep knowledge of local history, culture, and attractions is highly desirable.
* Ability to adapt to different group sizes and dynamics while maintaining enthusiasm.
* Strong organisational skills to manage time effectively during tours.
* A friendly and approachable personality that encourages guest interaction.
* Previous experience in a customer service or guiding role is an advantage but not essential. Join us in creating unforgettable experiences for our visitors as a Tour Guide
Job Types: Full-time, Graduate
Pay: £24,420.00-£46,327.27 per year
Benefits:
* Company pension
* Flexitime
* Free or subsidised travel
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private dental insurance
* Private medical insurance
* Sick pay
Work Location: In person