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Administrative assistant

Leicester
LanceSoft UK
Administrative assistant
Posted: 31 January
Offer description

Role: Admin Assistant

Location: Leicester, Ashby

Duration: 12 months

Work Mode: Hybrid


* Proficiency with Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams).
* Experience supporting project teams or working within a PMO environment.
* Familiarity with ERP – Visibility is a plus. However, if the candidate has experience in Oracle is considerable as they will be shifting to Oracle soon.
* There is a scope of worker converting into permanent employee.
* The candidate will be working in hybrid mode. 3 days working in office(Monday – Thursday 8:30 AM – 05:00 PM). On Friday’s, the workers work from home till 01:00 PM.
* Interview process: 1 – 2 rounds of interview. In-person interview.


Job Description: Administrative Assistant – Aftermarket Project Management Team

Overview

We are seeking a highly organised and proactive Administrative Assistant to support our Aftermarket Project Management Team within a leading engineering and technology-driven organisation. This role is critical in ensuring smooth project execution, effective communication, and operational efficiency across the team. The ideal candidate will be detail‑oriented, comfortable working in a fast-paced technical environment, and able to coordinate multiple priorities with professionalism and accuracy.


Key Responsibilities

Administrative & Team Support

* Provide daily administrative support to the Aftermarket Project Managers and wider engineering team.
* Prepare meeting agendas, take minutes, and track follow-up actions.
* Support internal and subcontractor cost booking.

Project Coordination

* Assist with maintaining project documentation, including schedules, trackers, bills of materials, change logs, and technical records.
* Support the creation, formatting, and distribution of project reports, status updates, and customer-facing documentation.
* Help track project milestones, deadlines, and deliverables, ensuring information is up to date.
* Coordinate project-related logistics, such as travel arrangements, site visits, and supplier/customer meetings.

Data Management & Reporting

* Maintain organised filing systems for project correspondence, technical drawings, contracts, and other documentation.
* Update databases, ERP systems, and project management tools with relevant project data.
* Produce dashboards, KPIs, and performance reports as requested by the Project Management Team.

Aftermarket-Specific Support

* Assist with processing aftermarket orders, quotations, and service requests.
* Liaise with internal departments—Engineering, Procurement, Finance, Logistics, and Service—to support aftermarket project activities.
* Track shipment schedules, parts availability, and service resource planning.
* Support warranty documentation handling, commissioning paperwork, and close-out packages.

Communication & Stakeholder Liaison

* Serve as a central point of contact for internal teams, suppliers, and customers for administrative and project-related queries.
* Facilitate clear communication of project updates and documentation between departments.
* Support customer communication by preparing polished documents, presentations, and follow-up summaries.


Skills & Qualifications

Essential

* Proven experience in an administrative or coordination role, ideally within engineering, manufacturing, or technical environments.
* Strong organisational skills with the ability to manage multiple priorities simultaneously.
* Excellent written and verbal communication skills.
* Proficiency with Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams).
* Ability to work with technical documentation and structured processes.
* High attention to detail and commitment to accuracy.

Desirable

* Experience supporting project teams or working within a PMO environment.
* Familiarity with ERP or project management tools (e.g., SAP, Oracle, Dynamics, MS Project).
* Basic understanding of engineering terminology or product lifecycle processes.
* Experience with aftermarket, service operations, or spare parts coordination.


Personal Attributes

* Proactive, resourceful, and capable of anticipating team needs.
* Strong interpersonal skills with the ability to build relationships across departments.
* Comfortable working both independently and as part of a multidisciplinary technical team.
* Adaptable and calm under pressure, especially when handling shifting priorities.
* Professional, discreet, and committed to high standards of work.

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