Located in the vibrant city of Hull, we are seeking a friendly and professional Receptionist to join our team on a 12-month fixed-term contract. This is a full-time position with working hours from Monday to Friday, 9am to 5pm.
As the first point of contact for clients, you will play a key role in delivering exceptional customer service and supporting the smooth day-to-day operations of the office. If you have strong organisational skills, a welcoming attitude, and a keen eye for detail, we'd love to hear from you.
Responsibilities:
1. Answering incoming calls promptly and directing them to the appropriate person.
2. Dealing with routine and difficult enquiries from telephone callers and visitors effectively, efficiently, and professionally.
3. Conveying messages clearly, quickly, and accurately.
4. Signing in arrivals and obtaining signatures for all goods collected on the appropriate form.
5. Checking deliveries and signing paperwork.
6. Booking meeting rooms and informing staff of availability.
7. Ensuring the reception area is kept presentable at all times.
8. Photocopying, printing, and scanning documents as requested, using appropriate machines.
9. Ensuring meeting rooms are cleared and left tidy after meetings or events.
10. Providing general administrative support and housekeeping duties to the office as needed.
11. Setting up and configuring meeting rooms to suit various requirements, including layout adjustments and arranging refreshments.
Essential skills include:
* Ability to show initiative and establish positive working relationships with colleagues.
* Excellent communication and customer care skills.
* Excellent organisation and administration skills.
* IT literacy.
Wilkin Chapman offers a full-service range with a diverse client base, emphasizing quality and innovation. We value our employees' happiness and motivation, providing tools and support for success. Established over 120 years ago, we are the largest law firm in Lincolnshire and East Yorkshire, with regional offices and high rankings in the Legal 500 and Chambers UK. We offer a supportive environment, competitive benefits, and a welcoming community.
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