Tenancy Support Worker – Supported Accommodation Service - Upper Albert Road, Heeley
Make a real difference to care experienced young people
Are you passionate about supporting young people to build stable, independent lives? Do you thrive in a role that combines practical housing support with relationship-based work? If so, we’d love to hear from you.
Sheffield City Council is looking for a Tenancy Support Worker to join our Supported Accommodation Service, supporting care experienced young people living in semi‑independent accommodation. This is a rewarding, hands‑on role where no two days are the same and your work can have a lasting impact.
About the role
As a Tenancy Support Worker, you will work as part of a dedicated team providing intensive, structured support to young people who may have some complex needs.
You will:
1. Support care experienced young people to understand their rights and responsibilities as tenants
2. Help young people develop the skills needed for independent living and future council tenancies
3. Manage a caseload, completing assessments and creating individualised support plans
4. Work closely with partner agencies to deliver effective, joined‑up support
5. Promote positive behaviour, reduce risks, and help prevent accommodation breakdown
6. Provide practical support around benefits, budgeting, rent, health and safety
7. Support young people to engage positively with their community and neighbours
8. Contribute to multi‑agency meetings, reviews, and safeguarding processes
9. Work in line with Ofsted regulations and inspection frameworks, ensuring practice consistently meets required standards.
This role currently involves working on a 7‑day rota between 7am and 10pm, including weekends and bank holidays. This may be reviewed in line with the changing service needs. Any out of hours work will be paid at enhanced rates of pay.
What we’re looking for
You will have:
10. Experience (paid or voluntary) working with people with support needs, particularly young people or families
11. An understanding of housing‑related support, benefits, and basic housing law
12. Knowledge of issues affecting young people
13. Strong communication and interpersonal skills
14. The ability to assess risk, motivate others, and challenge behaviour constructively
15. A flexible, team‑focused approach and a commitment to safeguarding