If you are a service-driven Account Handler looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at an independent firm with high staff retention, specialising in commercial schemes-based products in the West Bromwich area. A leading, dynamic, and ambitious insurance business with a UK presence needs a full-time Insurance Account Handler to join their growing team. The successful candidate will know how to deliver exceptional service to Commercial Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments, and knowledge of the market are essential. The successful candidate will be responsible for managing the service delivery to Commercial Insurance customers. The main duties include processing new business, processing renewals, carrying out mid-term adjustments, responding to general queries, converting warm leads, and handling some low-level sales. Providing exceptional service to your customers is paramount. The successful candidate must have: * Experience in dealing with Commercial Insurance business * Excellent administrative skills and background * Knowledge of commercial products and the insurance market * Excellent customer service skills * Proven track record of retention * Passion for customer service and professionalism * Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy