Job Title Business Administration Apprentice Organisation Orwell Housing Association Ltd Job Description Business Administration Apprentice £7.55 per hour 37 hours per week; Monday – Friday Ipswich/ Hybrid Ref: IP342 Our Repairs and Voids Logistics team are looking for a Business Administration Apprentice to support their administration requirements. This role will develop the post holder’s understanding of the principles that underpin working in a responsive repairs’ administrative environment. The purpose of this post is to combine practical on-the-job training enabling the post holder to gather and demonstrate a broad set of skills and combine this with studying for a recognised qualification. The post holder will undertake a Business Administration Level 3 qualification with our training partner, WS Training. Key Responsibilities Include Assisting in the management of Orwell’s Repair Works activities. Communicating with all departments regarding responsive Repairs and Voids. Supporting the Materials Purchaser and Planner with booking repairs, letter writing, paperwork and management of KPI administration. Assisting the Void Planner with KPI management and booking contractors for Void properties ensuring safety certificates are received on time. Liaising with contractors, ORS repairs operatives and customers to arrange appointments for repair work. Providing administration services as and when required to the Logistics Team including word processing and spreadsheets. About You Our ideal Business Administration Apprentice will… Have good knowledge of general building/construction and experience of general property maintenance. Have knowledge of both Carpentry and Plumbing. Need to be flexible to change your working day to respond to urgent repair needs if required. Why Join Orwell? As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Cashback Health plan Access to Blue Light Card – membership fees apply Person Specification… As this is a training focused employment opportunity, qualifications are not considered necessary, and completion of GCSE English and/or Maths will be provided as part of the apprenticeship (if required). Interview Date: Available Immediately Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk. Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/ By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application. For more information and guidance, check out our career hub - Career Hub | Orwell Housing