The Vacancy
Aldermore Group – why we exist
Let us tell you a bit about us
We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.
We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.
Let us tell you a bit about the opportunity
As a Personal Assistant at Aldermore, you will play a pivotal role in ensuring the smooth running of the senior leadership team’s day-to-day activities. Your support will enable the leadership team to focus on delivering their priorities while you manage and coordinate essential administrative tasks.
Please note this role is a 6 month FTC post.
To act as an ambassador of the Bank’s vision to; Back more people to go for it in life and in business.
What will your day look like?
1. Diary Management: Proactively manage and coordinate complex diaries and meetings, ensuring all facilities and equipment are prepared, while acting as the gatekeeper of time and priorities.
2. General Administration: Arrange and manage travel and accommodation, process expenses in line with Aldermore’s policy, and ensure all administrative tasks are completed efficiently.
3. Correspondence Management: Assist in prioritising calls and emails, ensuring urgent matters are highlighted to support effective time management.
4. Meeting Support: Organise and support leadership team meetings, including preparation of agendas, documentation, and follow-ups.
5. Collaboration: Work closely with other PAs across the Group to ensure seamless cover and support, fostering a strong virtual team environment.
6. Relationship Management: Build and maintain effective working relationships with the leadership team’s direct reports, internal stakeholders, and external partners.
What do we expect from you?
7. Excellent organisation and time management to be able to juggle several different things at once and ensure that nothing is missed
8. Ability to work well under pressure, in a fast-paced environment
9. Excellent attention to detail
10. High degree of discretion and confidentiality - you will often be party to confidential information
11. Strong communication and relationship building skills with the ability to liaise at all senior levels
12. Demonstrate flexibility to cope with things when they change and work effectively using your own initiative
What can you expect from us?
13. A friendly and flexible culture, the same as how we work with our customers.
14. A growing organisation that means there’s lots of opportunities to progress
15. A drive for continuous improvement, which you will be empowered to get behind from day one.
16. And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.
Please note that we have a thorough referencing process, which includes criminal record checks.
Behaviour Framework
Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.
The Benefits
As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.
Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:
17. Discretionary bonus scheme
18. Aviva Digital GP
19. Bus And Tram Benefit
20. Employee Assistance Programme
21. Eyecare Voucher & Display Screens/Desk Set-Up
22. Flu Jab Vouchers
23. Group Income Protection
24. Life Assurance
25. Metrolink Annual Pass & Clipper Ticket
26. Microsoft Discounts
27. Private Medical Insurance Shopping Discounts
28. Toothfairy
29. Your Workplace Pension
30. Hybrid Working
31. Critical Illness
32. Cycle To Work
33. Dental Insurance
34. Give As You Earn
35. Government Tax-Free Childcare Scheme
36. Octopus Electric Vehicles
37. Save Our Planet
38. Season Ticket Loan
39. Spouse Or Partner Life Assurance
40. Technology
41. Wearable Technology
42. Wellbeing App
43. Will Writing
Documents