Overview
L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what’s possible.
L’Oréal is looking for a Beauty Advisor.
Who We Are Looking For
* A Beauty Guru: You’re passionate about all things beauty and love sharing your expertise. You’re a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
* A Connection Creator: You’re a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
* A Trendsetter: You’re active on social media and stay on top of the latest makeup and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
* A Go Getter: You’re driven, ambitious and love a challenge. You’re excited to create innovative in-store experiences and achieve great results.
* A Brand Ambassador: You’re a true believer in the L’Oréal Luxe mission and values. You’re passionate about our iconic brands and can’t wait to represent them.
What You Will Be Doing
* Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: Confidently demonstrate products, immerse customers in the brands’ heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
* Embodying Brand Excellence: Act as a L’Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
* Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
Responsibilities
* Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers, both instore and through digital channels, fostering loyalty and repeat business.
* Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L’Oréal Luxe brands.
* Brand Advocacy: Represent L’Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: Complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold high standards of hygiene and merchandising, ensuring a clean, organized, and inviting counter environment.
Benefits and Rewards
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme.
* Exclusive Product Perks: Access a selection of products from over 35 L’Oréal brands at our staff shop.
* Generous Time Off: 30 days of holiday entitlement, inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals to join our team.
* Sustainability Initiatives: Be part of a company committed to sustainability through L’Oréal for the Future initiatives.
At L’Oréal, we value diversity, equity, and inclusion in our employment practices and welcome difference in backgrounds, experiences, and perspectives.
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