Ready to Make Stuff Better? We thought so. Since 2017, MSB has grown from a two-person dream to a thriving global team delivering extraordinary coaching and leadership development to the biggest names in international education. Now we’re looking for a brilliant Head of Operations - someone who gets a kick out of solving complex problems, turning chaos into clarity, and making systems sing. You’ll be the operational engine that keeps MSB running like a dream — from smooth client delivery to building simple, human-first systems that empower our team and delight our partners. If you love people and processes, believe that great systems can unlock great relationships, and want to be part of a culture where adventure, integrity and meaningful conversation matter, we’d love to meet you. Oh — and did we mention we’ll give you 5 extra days off a year just to go on an adventure? The Role at a Glance: Head of Operations Remote with occasional meetings in London or Manchester £55,000 - £60,000 with 35 days holiday including bank holidays, plus 5 days adventure £2,500 Personal development budget. Leadership coaching for 12 sessions. Can train as a Coach. Flexible Working. Employee share option scheme and more… Permanent - Full Time Our Values: Conversation, Integrity and Adventure Your Skills: A Likeable People Lover. Experienced Systems Leader within an SME. Analytical Mind. Self-Starter....