ContractManager(Operations)ContractManager AtSouthernHousing,ourvisionistocreatecommunitieswhereeveryonehasasafehomeinaplacetheyreproudtolive.Werealarge,values-ledorganisationwithastronglocalpresence,usingourscaletodeliverpositiveoutcomesforresidentsandcommunities.Stronggovernance,accountabilityandclearcontractualcontrolarecentraltohowwedothis. Werenowseekingahighlycapable ContractManager(Operations) toplayapivotalroleinstrengtheninghowwemanage,governandoptimiseouroperationalcontracts.Thisisahigh-impactroleofferingrealautonomy,visibilityandinfluenceacrossadiversehousingportfolio. ReportingtotheHeadofCommercialOperations,youllleadthedevelopmentandongoingmanagementofarobustcontractmanagementframeworkacrossstudent,keyworker,marketrent,co-operativeandshort-lifeaccommodation.Youllensurecontractualarrangementsareeffectivelygoverned,performance-drivenandalignedwithourstrategicobjectivesandriskappetitehelpingtomitigatecontractual,financial,legalandreputationalrisk. Youllactasatrustedsubject-matterexpert,workingcloselywithinternalteamsandexternalpartnerstoembedclarity,accountabilityandcompliance.Therolehasastrongfocusonassuranceandinsight:monitoringperformance,leadingauditsandreviews,managingriskandbreaches,andprovidingclear,evidence-basedreportingtoseniorleaders,committeesandtheBoard.YoullalsohelpshapeKPIs,SLAsandperformanceframeworkstoensurestrongdeliveryandvalueformoney. Thisrolewillsuitsomeonecomfortableoperatingincomplexenvironments,leadingthroughinfluenceandsupportingexecutive-leveldecision-makingwhileconsistentlydemonstratingourHEARTvaluesofbeing Honest,Efficient,Accountable,RespectfulandTrusted .ContractManager Hybridworkingisavailable,withabaseatFleetHouse,Clerkenwell,London. WhatyoullbedoingContractManager Developing,implementingandmaintainingacomprehensivecontractmanagementframeworkcoveringleases,managementagreements,SLAsandrelatedcontracts Establishingandoperatingeffectivegovernanceandassurancestructuresforcontractualperformance,complianceandrisk Actingastheorganisationalsubject-matterexpertoncontractualobligations,providingclearguidanceandsupporttocolleagues Conductingauditsandreviewstoensurecompliancewithlegislation,regulationandinternalpolicy MonitoringproviderperformanceagainstKPIs,servicestandardsandstatutoryrequirements Proactivelyidentifyingcontractualandoperationalrisksandleadingcorrectiveactionplans Managingkeyrelationshipswithpartners,providers,localauthoritiesandinternalstakeholders Investigating,documentingandresolvingcontractualbreachesandpoorperformance,escalatingwhererequired Leadingoncontractvariations,changecontrolandchange-in-lawactivities,ensuringimpactsareclearlyunderstoodandformallyrecorded Producinghigh-qualityreportsandinsightforseniormanagement,committeesandtheBoard Drivingcontinuousimprovementincontractmanagementprocesses,systemsandreporting Whowe?relookingforContractManager Youllbeanexperiencedcontractorgovernanceprofessional,confidentworkingwithcomplexcontractualarrangementsandmultiplestakeholders.Youllbringstrongassurance,complianceandperformancemanagementcapability,withtheabilitytointerpretcontractualrequirementsandtranslatethemintopractical,operationaloversight. Credible,analyticalandinfluential,youllbecomfortablechallengingconstructively,leadingwithoutformalauthority,anddrivingaccountabilityandvalueformoney.