FM Operations - Office Manager Location: St Albans Salary: £46,000 per annum Start Date: ASAP Employment Type: Permanent Sectors: Facilities Management, Building Services Role Summary We are seeking an organised and proactive FM Operations / Office Manager to support a growing Facilities Management business. This key role coordinates the FM support hub, ensuring smooth day-to-day operations across helpdesk, planned maintenance, compliance, and office functions. Key Responsibilities * Provide day-to-day administrative support to FM Operations and Contract Managers * Support the mobilisation of new FM contracts, including documentation and CAFM setup * Oversee the effective operation of the FM Support Hub, working with the FM Service Desk Supervisor * Manage day-to-day office operations, ensuring a professional and efficient working environment * Manage onboarding processes, including contracts, right to work checks, and system setup * Maintain employee records, training logs, and HR documentation * Coordinate recruitment administration and interview processes * Support subcontractor engagement and documentation, assisting in tracking extra works and quotations Requirements * Experience in Facilities Management, building services, or a maintenance environment is essential * Previous experience in an office management, operations support, or coordination role * Experience supporting multi-site service delivery environments * Understanding of PPM and statutory compliance requirements (or willingness to learn) * Familiarity with CAFM systems (e.g., MRI Evolution) is desirable * Strong Microsoft Office skills (Excel, Word, Teams, SharePoint) Package & Benefits * Competitive salary * Opportunity to work in a central operational support position within a growing business * Professional and supportive working environment