Position Overview
The Emergency Department at Broomfield Hospital is looking to recruit Receptionists/Administrators to work on the front desk.
This is an opportunity to work in a fast paced environment at the front of patient care, within a busy Emergency Department.
Ideally you will be an enthusiastic, motivated, compassionate and hardworking person to be the face of the Emergency Department and often the first point of contact for patients entering the department.
Key Responsibilities
* Book patients and ambulances into our Lorenzo computer system.
* Answer the telephone and take down messages accurately.
* File notes and other documentation.
* Create patient attendance episodes ensuring all data is entered timely and accurately.
* Identify/monitor patients in the waiting area who need immediate treatment/assessment and notify nursing staff.
* Work using your own initiative within departmental protocols.
* Maintain effective communication with patients and relatives at all times, including times of distress.
Shift Pattern & Working Hours
Flexible working is available to enable our services to provide care seven days a week, 24 hours a day; therefore a shift pattern to cover a 24hr 7 day a week service is required, which will include bank holidays and night shifts.
* Earlies: 07:00-14:30, 08:00-16:00
* Lates: 14:30-22:00, 16:00-00:00
* Nights: 22:00-07:00
About Mid and South Essex NHS Foundation Trust
Mid and South Essex NHS Foundation Trust is one of the largest trusts in the country, serving a population of 1.2 million people with a workforce of approximately 15,000.
We work together, in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
Why Join Us
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Experience is important but so is outlook – if you are dynamic, forward-thinking, and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Additional Information
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
This advert closes on Sunday 21 Dec 2025
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