Job Description Administrative Assistant – Business Support Leeds City Centre | Full-Time | Up to £37,000 About the Opportunity Our client is recruiting for an experienced Administrative Assistant to join our Business Support Team in their city centre office. This customer service-focused role offers the opportunity to be at the heart of a busy legal practice, providing essential support across multiple departments. Key Responsibilities • Input new client instructions onto the Case Management system with accuracy and attention to detail • Produce relevant letters and documents using established templates and procedures • Answer and direct calls through the busy main telephone switchboard with professionalism • Handle scanning, photocopying, and archiving of important legal documents • Provide direct client communication both over the telephone and face-to-face • Support fee earners and departments with general administrative duties • Maintain accurate filing systems and client records • Process high-volume work whilst following instructions carefully • Work proactively using own initiative once fully trained What We're Looking For • Essential office environment experience - we need someone who can hit the ground running • Professional and confident telephone manner with excellent communication skills • Quick learner with exceptional accuracy and attention to detail • Team player with a flexible, 'can-do' attitude • Strong IT skills and ability to learn new systems quickly • Customer service focused approach with ability to exceed client expectations What's on offer • Competitive salary based on experience • Generous annual bonus scheme • Opportunity to work within a well-established, reputable legal practice • Professional development and training opportunities • Supportive team environment • Extensive benefits package, including assistance with public transport, healthcare, high street discounts, study support and much more. About Us Our client is a leading Yorkshire-based legal practice with multiple offices across the region. They pride themselves on delivering exceptional client service and maintaining the highest professional standards across all departments. Apply now, or contact Lee for more info via lee.hawthorne-finch@h-fts.com or 0333 996 2882.