Permanent - Full Time 40 Hours
An exciting opportunity has arisen within our growing Refurbishment business for aResident Liaison Officerto join a dynamic Partnership team.
Working out of our Halifax office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the projectteamand our client, you will ensure every resident receives an exceptional customer experience throughout the works programme.
You will oversee the full customer journey, frompre-startvisits and resident profiling through today-to-daycommunication, complaint handling, andpost-completionaftercare. You willbe responsible formaintaining...