Overview
At Vivid, we are dedicated to providing fair, transparent, and high-quality housing services to our community. We are seeking a diligent and knowledgeable Housing Reviews Officer to support the management and review of housing cases in compliance with Section 202 of the Housing Act 1996, ensuring all housing decisions meet legal standards and protect tenants' rights.
The Role
As a Housing Reviews Officer, you will be responsible for managing housing review processes in line with Section 202, overseeing appeals and reviews of housing applications and tenancy matters. You will ensure decisions are legally compliant, fair, and responsive to tenant needs.
Key Responsibilities
* Manage and conduct housing reviews and appeals as outlined under Section 202 of the Housing Act 1996.
* Review and assess housing applications, tenancy agreements, and related documentation for compliance with housing policies and legislation.
* Ensure all decisions and reviews comply with the statutory requirements under Section 202.
* Liaise with tenants, internal teams, and external bodies to gather necessary information for reviews.
* Provide clear, accurate, and timely communication to applicants and stakeholders regarding review outcomes.
* Maintain detailed records and prepare reports for management and regulatory bodies.
* Support continuous improvement of housing review processes to enhance transparency and tenant satisfaction.
What We're Looking For
* Proven experience in housing management, legal reviews, or a related field.
* Strong knowledge of housing legislation, specifically Section 202 and related regulations.
* Excellent communication skills, with the ability to handle sensitive information appropriately.
* Analytical mindset with attention to detail and strong organizational skills.
* Ability to work independently and collaboratively within a team.
* Proficiency with Locata (non-essential).
Why Join Us
* Play a vital role in upholding tenants' rights and fair housing practices.
* Work in a supportive, inclusive environment that values professional growth.
* Receive ongoing training related to housing law and policy.
* Competitive salary and benefits package.
Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law
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