Block Manager
Residential Property - Leasehold & Compliance
Location: North London
Salary: £40,(Apply online only) - £50,(Apply online only) (Permanent)
Employment Type: Full-Time
Working Hours: Monday - Friday, 9:00am - 6:00pm
Start Date: ASAP
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The Opportunity
A well-established residential property business is seeking an experienced Block Manager to join its team. This is a key role responsible for managing both in-house and externally managed leasehold properties, ensuring compliance, smooth operations, and effective communication with leaseholders, contractors, and legal teams.
The ideal candidate will have a minimum of 5 years' block management experience, a good understanding of applicable legislation, and the interpersonal skills to manage stakeholder relationships professionally.
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Key Responsibilities
- Managing leaseholder queries and enquiries as required
- Overseeing reactive maintenance issues, including site inspections, contractor liaison, PO issuance, and communication with lessees
- Managing insurance-related matters, including claims and oversight of associated works
- Ensuring compliance requirements are met, arranging necessary reports and checks
- Handling administrative duties related to portfolio management
- Dealing with licensing enquiries, alterations, sub-letting, lease variations, and derogations, including appointing and liaising with external solicitors where required
- Pursuing breaches of lease in coordination with the legal team
- Meeting with external agents regarding arrears and planned/cyclical major works
- Managing queries from appointed managing agents and lessees
- Handling sales enquiries and providing LPE1 certificates, including property inspections when required
- Supporting management of insurance arrangements for the residential portfolio
- Managing contractors under standing contracts (e.g., gardeners, cleaners)
- Administering compliant S20 processes, including notices, surveyor appointments, fund collection, and works management
- Assisting with arrears management for in-house and non-managed properties
- Supporting the preparation of annual service charge budgets for in-house managed properties
- Managing parking spaces and garage stock under license
- Preparing reports on arrears, licences/breaches, and major works when required
- Liaising with managing agents and landlords regarding leasehold properties, budgets, demands, and expenditure approval
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Requirements
- Minimum 5 years' experience in block management
- Strong knowledge of leasehold legislation and property compliance
- Experience managing contractors, major works, and arrears
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- Confident liaising with legal teams, managing agents, and leaseholders
- Ability to manage multiple responsibilities and prioritise workload effectively
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Why Apply?
- Join a reputable residential property business
- Manage a diverse leasehold and residential portfolio
- Competitive salary (£40k-£50k)
- Permanent, full-time position with structured working hours
- Opportunity to work in a professional, supportive environment
To Apply
If you are interested in this role or would like to discuss other Block Manager roles, please contact:
Zach Grandy-Smith
(phone number removed)
✉️ (url removed)
All applications are handled in the strictest confidence. You will be contacted before your CV is shared with any client.
O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation