Join Our Client's Team as a Customer Service Administrator! Are you ready to embark on a fulfilling journey with a vibrant team dedicated to exceptional customer service? We are on the lookout for a passionate and dynamic Customer Service Administrator to join our client based in Crewe! If you thrive in a fast-paced environment and love helping others, this could be the perfect role for you. What You'll Do: As a Customer Service Administrator, you will be the friendly face (and voice!) of their company, helping customers navigate their enquiries with ease and enthusiasm. Your primary responsibilities will include: Responding to customer inquiries via phone, email, and chat with a cheerful attitude Managing customer accounts and ensuring accurate records Processing orders, refunds, and exchanges efficiently and accurately Collaborating with internal teams to resolve customer issues quickly Maintaining a comprehensive knowledge of our products and services Gathering customer feedback to enhance our services and products Assisting in the development of customer service processes and proceduresWhat We're Looking For: To succeed in this role, you should possess: A bright, positive attitude with a passion for customer service Excellent communication skills, both written and verbal Strong organisational skills and attention to detail Ability to work effectively in a team and independently Proficiency in Microsoft Office ...