We are looking for an Audiology Relationship Manager (ARM) on a fixed term contract to join our team and focus on the Wales division. This role will require frequent travel throughout Wales.
The role of the Audiology Operations team is to provide the strategy and tools to work together our Audiology Partners to deliver our business ambitions. We achieve this through the planning and delivery of clear campaigns and communications, standard operation procedures, day-to-day support for the Audiology Partnership, and advice on what good looks like and 'how to' perform safely, efficiently and grow the business.
As an ARM, you'll be the driving force behind establishing and nurturing trusted relationships with our Partners in order to drive the performance of your Division. Your retail expertise, leadership and influencing skills will be key for the growth, development, and profitability of the audiology businesses within the region, identifying opportunities to drive sales growth and sustainable profitability.
As an advocate for exceptional customer experiences, you'll provide hands‑on guidance and support to our Partners. You'll be instrumental in creating and deliver a business plan aligned with the audiology annual strategy, driving growth and success.
You’ll play a key part in Talent Pipelining to identify and encourage future Partners to attend Pathway, whilst providing coaching & mentoring support for all Pathway candidates and work four days per week in businesses or in partner facing activity, ensuring all businesses are visited every six weeks.
If you're a results-oriented professional with a deep understanding of regional retail operations and a knack for building lasting connections, we want to hear from you. Join us in bring the audiology industry to the next level and making a lasting impact on the lives of those we serve.
You will need to be based in or close to Wales for this role for travel within the patch.
This is a fixed term contract till 31st July 2027
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