Resilience Manager
Closing date: 25 May 2026
Provide professional support and advice on all Emergency Preparedness and Business Continuity issues within NCIC. Deputise for the Head of Corporate Resilience & Safety within the Trust and with Partner organisations. Develop, coordinate and maintain highly complex policies and plans in relation to emergency response and business continuity. Develop, provide and coordinate internal and where appropriate, multi‑agency training of Directors, Managers and Clinicians in all aspects related to Pandemic Flu, Major Incident Planning & Response and Business Continuity. Ensure the Trust fulfils its obligations in relation to the Civil Contingency Act (2004) and the NHS Core Standards for Emergency Preparedness, Resilience & Response.
Main duties of the job
Employ the highest standards of skills and knowledge in interpretation of complex national guidance and statutory legislation on emergency planning and business continuity, reporting the implications and making recommendation to the Head of Resilience and Corporate safety.
Develop and lead on the implementation of plans and procedures for emergency response and business continuity.
Act as the Pandemic Co‑Coordinator.
Lead the risk assessment and analysis process in relation to Flu and Emergency Preparedness.
Provide specialist advice in relation to Pandemic flu planning, emergency planning and business continuity.
Maintain appropriate skills for the role of Resilience Manager.
Lead Emergency Planning and undertake root cause analysis in relation to Major Incident Response and invocation of business continuity.
Develop emergency and business continuity plans in conjunction with Business Managers and Clinical Leads.
Lead the validation, testing and exercising of Divisional and Corporate plans.
Liaise and negotiate with external partners at local, regional and national levels in achieving pandemic and Emergency Preparedness.
Ensure Health and Safety legislation relevant to post is adhered to and all appropriate equipment is resourced and training implemented and recorded.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
We are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Person Specification
Qualifications
* Masters Qualification or Equivalent
* Diploma in Health Emergency Planning or working towards
* Certificate in Management or above
* Certificate in risk management
* IOSH/NEBOSH certificates in managing safely
Experience
* Recent Managerial/Leadership Role
* Involvement in Healthcare standars
* Developing and delivering training
* Developing and Implementing Policies and Plans
* Working in Emergency Planning/Resilience within a large Organisation
* Drafting Reports & Briefing Papers
* Experience of managing risks, mitigation and reporting
* Working in the NHS/ other Public sector organisation
* Change Management
* Experience of Emergency planning and Business Continuity
* Use of Resilience Direct
* Delivery of Exercises
* Delivery of Exercises using the EMERGO System
Knowledge
* Working Knowledge of Civil Contingencies Act (2004) and associated Statutory and non‑statutory guidance
* Working knowledge of the NHS England Framework and associated supporting documentation
* Working knowledge of risk assessment application and guidance.
* Working knowledge of the Equality Act impact assessment process
* Understanding of the National Pandemic Framework
* Working Knowledge of Business Continuity Standards – ISO 22301
* Counter Terrorism / PREVENT Strategy
* Root cause Analysis Training/Certificate
* Understanding of Clinical Guidance
* Resilience Direct
* EMERGO Train System
Skills and Aptitudes
* Effective communication and Interpersonal Skills
* Excellent Interpersonal skills
* Ability to plan and audit outcomes
* Problem‑solving capabilities
* Ability to develop, maintain and amend policies, procedures and plans
* Able to manage a budget
* Well‑developed communication skills, both written and verbal
* Competent at public speaking
* Ability to network and establish professional credibility
* Capacity to work under pressure and meet deadlines
* Ability to use and demonstrate use of RaMGENE Monitor
Personal Circumstances
* Commitment to Emergency Preparedness
* Positive approach to change
* Flexible approach to working patterns
* Commitment to ongoing professional Development
* Ability to work unsocial hours
Other
* Able to Drive within the NW/NE Health Economy
* Provide a Major Incident Response when available
* Able to travel independently of public transport
* Full Driving Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
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