The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.
The Role
As Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:
* Manage business and residential accounts;
* Liaise with businesses and residents;
* Undertake housekeeping reports and exercises;
* Undertake debt chasing and control recovery;
* Timely and accurate action of client requests;
* To support operational service delivery to clients;
* Comply with corporate HR and Health & Safety policies and procedures;
* Support\mentor colleagues with their development;
Your Profile
You will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.
Salary and Benefits
Role of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.
Robert Half Ltd acts as an employment business for temporary positions and a...