Commercial Account Handler (Renewals) Location: Lutterworth Salary: up to £40,000 (depending on experience) Hours: Monday-Friday, 9:00am-5:00pm Employment Type: Full-time About the Role We are seeking a dedicated Commercial Account Handler to join our growing team. In this office-based role, you will be responsible for managing a designated portfolio of commercial clients each month, ensuring smooth renewals and maintaining strong client relationships. Your focus will be on delivering exceptional customer service, retaining existing business, and strengthening the company's reputation through professional, proactive communication. You will play a key part in supporting our continued success by safeguarding client satisfaction and contributing to team performance. Key Responsibilities Manage a monthly portfolio of commercial insurance renewals Communicate with clients to understand their needs and expectations Provide a high standard of customer service at every stage of the renewal process Retain existing clients through proactive engagement and dependable service Work collaboratively with the wider team to uphold and enhance the company's reputation Maintain accurate documentation and ensure compliance with internal procedures and market regulations About You Ideally, you will bring 1-2 years of commercial insurance experience, along with a strong passion for customer service and maintaining long-ter...