Local Service Manager – Mental Health Supported Living Services
Birchwood Gardens, Primrose Drive, Shrewsbury, SY3 7FE
£38, # – £40, # per annum
Contracted 37.5 hours per week
Lead with purpose, inspire independence
About the role
As the Local Service Manager, you will be responsible for the overall management and development of the service, ensuring high‑quality, person‑centred support that promotes independence, recovery, and wellbeing. You will lead a team of support staff, maintain compliance with regulatory standards, and build strong relationships with stakeholders.
Key responsibilities
* Provide strong, values‑led leadership to the service team
* Ensure delivery of safe, effective, and person‑centred support
* Oversee support planning, risk management, and service user outcomes
* Maintain compliance with relevant legislation
* Manage staffing, recruitment, training, and performance
* Work collaboratively with healthcare professionals, families, and external partners
We are looking for an enthusiastic and driven individual who is committed to delivering high‑quality mental health support.
Essential
* Minimum of 12 months’ experience in a management role within health or social care
* Excellent understanding of acute mental health conditions and recovery‑focused approaches
* Strong leadership, organisational, and communication skills
* Ability to manage teams and drive service quality
* Knowledge of safeguarding, risk management, and regulatory requirements
Desirable
* Qualification or background as a Mental Health Practitioner (e.g. RMN, Social Worker, OT)
Benefits
* At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
* Opportunity to shape a brand‑new service
* Supportive senior leadership and development opportunities
* Competitive salary and benefits package
* Ongoing training and professional development
* A pension scheme with employer contributions
* A variety of online discounts and rewards from major retailers
* Health and well‑being plans
* Life assurance
* Family‑friendly arrangements, including opportunities for flexible working
* Tax‑efficient savings through our Cycle to Work scheme
* A wide range of learning and development opportunities
Equality, diversity & inclusion
Inclusion is one of our core values. We encourage and welcome applications from people from diverse backgrounds, and we will make adjustments throughout the application process in line with our Disability Confident employer status. We work closely with the Home Office to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Job Reference: #
#CommercialSanc
If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred will be reimbursed after employment has commenced.
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