Overview
Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is: "Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value." Quality and performance are the foundation of Crown\'s success. Crown\'s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.
Responsibilities
* Carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
* Work to a planned schedule of service and maintenance jobs at our client\'s premises. There may occasionally be requirements to work off site as well.
* Ensure site stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.
* Carry out inspections and monitor the safety of the repaired and maintained trucks.
* Accurately complete job sheets, timesheets and purchase requisitions and parts paperwork within the required timescales.
* Take responsibility for all equipment and tooling (including van, laptop, printer, etc.) and ensure that it is in a safe condition for the type of work being undertaken.
* Work to strict planned schedules and deadlines.
Qualifications and Skills
* Knowledge of at least one of the following areas, and willingness to undertake additional training: Mechanical engineering; Electrical engineering; Hydraulics. Ability to work independently or in a team, good communication skills, and ability to work to timescales. Essential: you should be product trained and prepared to take the Resident Engineer Service role on straight away.
* Must hold full UK Driving Licence.
* Proficient in fault finding and repair.
* GCSE English and Maths at grade C or higher.
* Experience of Health & Safety requirements in a workshop environment.
* Commitment to continuing personal and professional development.
* Excellent organisational skills, resourceful and solution driven.
* High standard of accuracy and attention to detail.
* Ability to multi-task and prioritize workloads to meet tight deadlines.
* Ability to work independently or in a team.
* Clear communication skills – oral and written.
* Consultation and negotiation skills.
* Flexibility to cope with diverse needs of the post.
* Highly motivated with resilience to work under pressure.
* Positive, personable and optimistic with a can-do attitude.
* Desirable: Recent and relevant experience in the forklift truck service environment.
* Engineering qualification is desirable.
* Monday to Friday – 8 hours per day. Shift pattern dependent upon customer.
Benefits
* Company van and fuel card provided with option for private use (subject to tax). Current vehicle: Ford Fiesta / Vauxhall Corsa van.
* Company pension plan.
* 25 days annual leave plus bank holidays.
* Support with tooling.
* Excellent discount scheme with access to perks from major UK brands (including mobile phone insurance, breakdown cover, supermarket discounts, Tastecard, cinema tickets, gym discounts, health cover, and salary sacrifice options).
* Childcare voucher scheme.
* Employee assistance programme.
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