Job Description
We are a busy osteopathic practice in Tunbridge Wells seeking a friendly, organised, and computer-literate part-time receptionist to join our team. The role is for 3 days a week, with additional cover required for holidays and occasional weekends, so flexibility is essential.
Key Responsibilities:
* Booking patients using our practice management software (Healthy Practice - experience helpful but not essential, full training provided)
* Inputting fees and producing end-of-day financial summaries
* Filing patient case notes and preparing reports and invoices, including those for insurance companies
* Communicating with patients in person, by phone, and via email
* Managing a busy front desk with multiple tasks at once
What We’re Looking For:
* Strong computer and administrative skills
* Excellent communication and multitasking abilities
* Friendly and professional manner with patients
* Ability to stay calm under pressure in a fast-paced environment
* Some knowledge of osteopathy or previous experience in a healthcare setting is helpful but not essential
This is a great opportunity to be part of a supportive, well-established clinic with a strong patient base.