Package Description How Well Support You
* Competitive hourly remuneration
* Accrued paid annual leave
* Friendly and vibrant environment
* Access to internal training and development
* EAP We Care
Job Introduction
Job title: Receptionist/Administrator
Location: Oak Tree Health Centre, Didcot
Salary: £12.80 per hour
Hours: 0 (Bank)
Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and we empower them to be the best they can be for our patients, and each other because we CARE.
Values
* Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
* Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
* Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Responsibilities
* Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
* Emailing, scanning and coding clinical correspondence.
* Processing prescriptions requests.
* Utilising other information systems to support efficient workflow processes.
The Ideal Candidate
* Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
* Must have basic PC skills such as Word, Excel and email.
* Able to work within processes, procedures and maintain confidently and data security.
* Previous experience of working in the NHS is welcome but not essential.
About The Company
Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries. Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections - whilst benefitting from the regional and centralised support that scale provides. We transform communities and reduce health inequality. Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives.
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