Position Overview
We have an opportunity for a Patient Administrator in the Administration department. This full‑time role requires 37.5 hours a week and covers a flexible shift pattern.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any bookings received via email.
* Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken in respect of patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
* Pass Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient use of a PC, including relevant software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment is beneficial.
Qualifications
Circle Cheshire Clinic in Northwich is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics.
Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced maternity, paternity and adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Access to resources, tools and services to support your wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative, and are at the core of our purpose and culture.
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